Last updated July 11, 2026

Servsimple SMS Terms & Conditions

These terms apply to SMS programs operated through Servsimple for project requests, scheduling, job updates, and related customer support.

Program description

Businesses using Servsimple may use SMS to receive new project inquiries, collect job details, request photos, coordinate scheduling, send appointment updates, and communicate about active customer requests.

Message frequency

Message frequency varies based on your project, the number of follow-up questions needed, scheduling activity, and the status of your requested work.

Opt-in

You opt in by starting a text conversation with a business using Servsimple or by otherwise requesting project-related SMS communication from that business.

Opt-out

You can opt out at any time by replying STOP. After you send STOP, non-essential text messages to that number should stop unless you begin a new conversation or request additional service-related communication.

Help

Reply HELP for help. You may also contact Servsimple at hello@servsimple.com.

Carrier notice

Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

Permitted use

These SMS programs are intended for customer care, service intake, scheduling, and project communication. They are not intended for unrelated advertising, abusive use, or unlawful activity.

Privacy

Information handled through this messaging program is also governed by the Servsimple Privacy Policy available at /privacy.

Changes

Servsimple may update these terms from time to time by posting a revised version on this page.

Contact

Questions about these SMS terms can be sent to hello@servsimple.com.